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SkyCity Mall, 9th Floor, Dar es
Salaam, Tanzania

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Product details

01 Sarufi

Sarufi agent answering on a phone, beside its WhatsApp, SMS and API channels and a resolution chart

Meet Sarufi

Sarufi is Neurotech's conversational AI platform for building agents that work where African customers already talk. Teams describe the customer journey in plain language, connect knowledge bases, tools, APIs, and human handoff, then deploy the same assistant across WhatsApp, SMS, USSD, web, and developer channels.

Lets work together

What it can do

  • Build customer-facing AI agents without starting from a blank codebase
  • Deploy assistants across WhatsApp, SMS, USSD, web, and API channels
  • Connect business knowledge, internal tools, databases, and MCP servers
  • Handle FAQs, order status, lead capture, booking, and service requests
  • Route complex conversations to human teams with useful context attached
  • Support Swahili and English customer journeys for African operations
  • Give developers room to extend workflows when no-code is not enough

Describe

Define the customer journey in plain language, including greetings, questions, data capture, decisions, and escalation rules for human support.

Connect

Attach knowledge bases, APIs, payment tools, internal systems, and handoff logic so the agent works with real business context.

Deploy

Launch the same assistant across WhatsApp, SMS, USSD, web, and API surfaces without rebuilding the workflow per channel.

Example: A distributor uses Sarufi to answer WhatsApp product questions, collect order details, check stock through an internal API, and hand off priority customers to a sales agent with the full conversation history.

Building where Africa's businesses actually operate.

Whether you are an investor, bank, telco, enterprise partner, or strategic institution, we are open to conversation.

Partner with us
Neurotech

Building the customer operating layer for African businesses, from Dar es Salaam.

+255 699 920 009info@neurotech.africa

SkyCity Mall, 9th Floor, Dar es Salaam, Tanzania

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